Questions & Answers

Are you looking for help? Try to find the answers to your questions below.

Cakes, mono portions and sweets

Of course! We are there to make the dreams of even the most demanding connoisseurs of taste and design. If you want to order a unique cake, write to us and agree the details.

sklep@batida.pl

Yes! If you want to modify your cake, write to us!

sklep@batida.pl

To sign the product with a crossed ears, a separate production space is necessary that we do not have. Therefore, all products prepared in our studio, even those that do not contain wheat flour, may contain trace amounts of gluten.

It is possible to order a cake that does not contain lactose in the composition. To do this, contact us!

sklep@batida.pl

Of course! You can order a vegan cake. To do this, contact us.

sklep@batida.pl

Cakes that do not contain gelatin are a cloud, chocolate mousse and french cream.

If your child is a fan of chocolate, choose a duo that is a combination of white and milk chocolate on a vanilla sponge cake with crispy crap. If your child chooses fruit instead of chocolate cubes, choose Red Velvet (raspberries) or love (passion).

All our products contain a trace amount of nuts.

If you order our products for someone as a gift, contact us after placing the order.

sklep@batida.pl.




Delivery and receipt of the order

After adding products to the basket, click "Go." In the next step of the order you will find a calendar in which you can select the date and approximate time of receipt or delivery of your order.

We accept all orders online at www.sklep.batida.pl or by contacting us by e -mail.

sklep@batida.pl

We do not anticipate payments on delivery. To finalize the order, pay conveniently via Przelewy24, GooglePay, Applepay or credit card.

You can pick up an order placed by the online store in one of our sweet boutiques during their work hours. All you have to do is check the most convenient place for you in the order form.

You can order products from our regular offer overnight. If the calendar prevents you from choosing a specific date or time, it means that it is no longer possible to order a given product at that time. If you order a personalized product, we need more time to complete the order (48-72h). If you have questions or doubts, we are available. Write to us or call us.

sklep@batida.pl

692 409 395

Each of our products has a dedicated packaging.

The minimum order amount with delivery is PLN 45 gross plus delivery.

Cost: 38.00 PLN-Warsaw districts: Śródmieście, Żoliborz, Wola, Targówek, Praga-Południe, Praga-Północ, Ochota, Mokotów, Italy, Wilanów, Wyłów, Wawer, Ursynów, Ursus, Rembertów, Bielany, Białołęka, Bemowo,

Cost: PLN 38.00-municipalities adjacent to Warsaw: Piaseczno, Konstancin-Jeziorna, Józefosław, Łomianki

Cost: PLN 50.00 - municipalities adjacent to Warsaw: Izabelin, Piastów, Ożarów Mazowiecki, Nadarzyn, Pruszków, Józefów, Marki, Jabłonna, Czosnów, Raszyn, Stare Babice (Babice Nowe), Izabelin,

Cost: PLN 60.00 - municipalities neighboring Warsaw: Wiązowna, Otwock, Kobyłka, Zielonka, Wieliszew, Izabelin, Legionowo, Halinów


In the case of reporting the need for delivery outside the standard supply area, the cost of the service is determined individually, each time for verification and acceptance by Batida. Batida maintains the right to refuse to accept the order due to the delivery address, which causes the inability to deliver to the indicated address within the prescribed period.


If the delivery, despite the courier attempts, is not received, it will be ordered to wait until the end of the day the next day in the boutique ul. Królewska 2 in Warsaw, between 10:00 - 19:00.

Messages with confirmation are sent automatically. If you do not see confirmation in the inbox, check the spam folder first. If you also don't find any information there, be sure to write to us an e-mail to: sklep@batida.pl.




Mini catering

To order a full catering service, write to us to: catering@batida.pl

If you want to modify the set, write to us. Modification is possible depending on the availability of products.




Security

We will deliver your order with a special car adapted to transport food, which is equipped with a cold store. Thanks to this, regardless of weather conditions, the products during transport have ideal conditions.

In the interests of the safety of our clients and employees, we have introduced additional precautions:
- We regularly disinfect all working surfaces,
- Our employees use disposable gloves, masks and disinfection fluid,
- every day we measure body temperature in each of our employees,
- We work with suppliers who, like us, absolutely observe the principles of hygiene protection.




Batida delivery map


Cost: PLN 38.00-Warsaw districts: Śródmieście, Żoliborz, Wola, Targówek, Praga-Południe, Praga-Północ, Ochota, Mokotów, Italy, Wilanów, Wesoła, Wawer, Ursynów, Ursus, Rembertów, Bielany, Białołęka, Bemowo

Cost: PLN 38.00-municipalities adjacent to Warsaw: Piaseczno, Konstancin-Jeziorna, Józefosław, Łomianki

Cost: PLN 50.00 - municipalities adjacent to Warsaw: Izabelin, Piastów, Ożarów Mazowiecki, Nadarzyn, Pruszków, Józefów, Marki, Jabłonna, Czosnów, Raszyn, Stare Babice (Babice Nowe), Izabelin

Cost: PLN 60.00 - municipalities neighboring Warsaw: Wiązowna, Otwock, Kobyłka, Zielonka, Wieliszew, Izabelin, Legionowo, Halinów